Well, I wasn’t hopefull when I posted “Comcast is evil, and must die.”
I was wrong. Turns out, as the Consumerist reported, there is a group within Comcast that monitors blogs and tweets and swings into high-speed action to fix the problems.
Within a few days of posting my post, I had two high-level techs at my [...]
I normally don’t blog during work hours, as I think it’s inappropriate to waste my employers time…however, I’ve been sick the last couple days and been working from home…that is, when my Comcast HSI connection likes to stay up.
I’ve finally had it with Comcast, since we’ve moved into Chez Tarpy in Feb 2007, here’s been [...]
Most excellent article on SiliconValley.com on the suckage that is Comcast, “Vindu’s View: Our love-hate relationship with Comcast”
My favorite:
“Most industries and most companies have much lower rates,” said Claes Fornell, who oversees the American Customer Satisfaction Index at the University of Michigan. “There’s only one industry that I know of that has a failure rate [...]